”…people are even less trusting of algorithms if they’ve seen them fail, even a little. And they’re harder on algorithms in this way than they are on other people. To err is human, but when an algorithm makes a mistake we’re not likely to trust it again.”
The article references research that shows that even when presented with evidence that algorithms can perform better than people on a task, humans trust other humans more. This is somewhat ameliorated if the human is allowed to “tweak” the result of the algorithm.